Privacy Policy
Last updated: June 2026
Who We Are
This website is operated by Sticky Frog Ltd, an AEO and AI visibility consultancy based in the United Kingdom. When this policy refers to "we", "us" or "our", it means Sticky Frog Ltd.
If you have any questions about how we handle your data, you can contact us at jason@stickyfrog.io.
What Information We Collect
We collect information you provide directly to us, including when you:
- Submit a contact or enquiry form on our website
- Sign up to our newsletter
- Request a free Visibility Snapshot
- Communicate with us by email or social media
The information collected may include your name, email address, company name, and the content of any message you send us.
We also collect certain technical data automatically when you visit our website, including your IP address, browser type, pages visited, and the referring URL. This is collected through cookies and standard web analytics tools.
How We Use Your Information
We use the information we collect to:
- Respond to your enquiries and provide the services you have requested
- Send you our newsletter and marketing communications, where you have consented to receive them
- Improve the performance and content of our website
- Comply with our legal obligations
We will never sell your personal data to third parties.
Legal Basis for Processing
Under UK GDPR, we process your personal data on the following legal bases:
- Consent — where you have opted in to receive marketing communications from us
- Legitimate interests — where we have a genuine business reason to process your data that does not override your rights
- Contractual necessity — where processing is required to fulfil a service you have requested
Cookies
Our website uses cookies to improve your experience. Cookies are small text files stored on your device that help us understand how visitors use the site.
We use analytics cookies (such as Google Analytics) to understand traffic patterns and improve our content. You can disable cookies in your browser settings at any time, though this may affect how certain parts of the site function.
Third-Party Services
We use a small number of trusted third-party services to operate our website and communications. These may include:
- MailerLite — for newsletter delivery and subscriber management
- Google Analytics — for website analytics
- GoDaddy / WordPress — for website hosting and management
Each of these providers operates under their own privacy policies and data processing agreements. We ensure any third party we work with handles your data responsibly and in accordance with applicable law.
How Long We Keep Your Data
We retain personal data only for as long as necessary to fulfil the purpose for which it was collected. If you unsubscribe from our newsletter, we will remove your details from our mailing list promptly. Enquiry data is retained for up to 24 months unless you request earlier deletion.
Your Rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing at any time
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at jason@stickyfrog.io.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at jason@stickyfrog.io.